Shipping Policy

At Mandapam, we aim to provide you with a fast and reliable shipping experience. Below are the key details about our shipping process.

 

1. Shipping Methods and Delivery Time

 

  • Standard Shipping: 5-7 business days

  • Expedited Shipping:2-3 business days

  • Express Shipping: 1-2 business days

Shipping costs will be calculated at checkout based on the delivery location and method chosen.

 

2. Order Processing

  • We process and ship orders within 7 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

 

3. Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

 

4. Lost or Damaged Items

  • If your order is lost or damaged in transit, contact us within 7 days of receiving your order.

  • We will resolve the issue by offering a replacement or refund.

 

5. International Shipping

For international orders, customs fees or duties may apply. These are the responsibility of the customer.

 

6. Contact Us

For any shipping questions or issues, please contact us:

  • Email: newpunecarpets@gmail.com

  • Phone: 7038114040